To get in contact with us:

During Regular Business Hours: 239-472-6100

Report Lost or Stolen Cards:
Debit Cards: 1-800-554-8969
Credit Cards (US): 1-800-883-0131
Credit Cards (Int’l): 1-813-868-2891

Customer Service Hours:
9 a.m. to 4 p.m. Monday to Thursday
9 a.m. to 5 p.m. on Friday

E-mail us at: CustomerService@sancapbank.com

Notice: Because there is a small risk that information transmitted via Internet e-mail could fall into the wrong hands, we suggest that confidential information, such as account numbers or social security numbers, not be transmitted via e-mail. Instead, please call our Bank directly at 239-472-6100.

For a Lost or Stolen Debit Cards
Contact your local office at: CustomerService@sancapbank.com or 239-472-6100.
After business hours, please contact 1-800-554-8969.

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Our Locations and ATMs

Main Office
P.O. Box 187
2475 Library Way
Sanibel, Florida 33957
Phone: 239-472-6100
Fax: 239-472-5678
Night Drop is located in the drive-thru.
ATM is located at Bailey’s General Store
at 2477 Perwinkle Way.

Periwinkle Branch
1037 Periwinkle Way
Sanibel, Florida 33957
Phone: 239-472-6150
Fax: 239-472-1324
ATM and Night Drop are in the front of the building.

Downtown Branch
1533 Hendry St.
Suite 100
Fort Myers, Florida 33901
Phone: 239-274-6205
Fax: 239-226-1995
Night Drop is located in the front of the building.

McGregor Branch
15975 McGregor Blvd.
Fort Myers, Florida 33908
Phone: 239-210-7100
Fax: 239-415-3386
Night Drop is located in the drive-thru.
ATM is located on the right side of the building.

College Parkway Branch
7500 College Pkwy.
Fort Myers, Florida 33907
Phone: 239-274-6200
Fax: 239-274-6201
ATM and Night Drop are in the front of the building.

Gateway Branch
11691 Gateway Blvd.
Fort Myers, Florida 33913
Phone: 239-274-6210
Fax: 239-336-5454
Night Drop is located in the drive-thru.

Winkler Branch
7040 Winkler Rd.
Fort Myers, Florida 33919
Phone: 239-274-7400
Fax: 239-437-5824
Night Drop is located in the drive-thru.
ATM is located on the left side of the building.

ATM at Sanibel Chamber of Commerce
1159 Causeway Road
Sanibel, Florida 33957

Sanibel Captiva Community Bank is dedicated to consistently providing all our customers with exemplary products and service.  We want to hear from you if we have not accomplished this goal.

The easiest way to resolve any issues in the first instance is to contact the product or service area related to your lack of satisfaction.  In the event your lack of satisfaction is not resolved, please contact our Compliance Department at 239-472-6100 or notify us in writing at:

Sanibel Captiva Community Bank
Attn: Compliance Department
7500 College Pkwy.
Fort Myers, Florida 33907

Written notification should include:

  1. A description of the practice or action including all relevant facts.
  2. Your name and address.

We will respond to your written communication sent directly to Sanibel Captiva Community Bank generally within ten business days.